I don’t always agree with everything Donald Clark has to say but then without debate we wouldn’t question our actions and it would be a boring world indeed. In his recent post (7 tactics for training in a recession) I found myself agreeing more than disagreeing with his thoughts. Of course I wouldn’t dream of paraphrasing so will leave you to read the post yourself.
Donald’s 7 tactics are:
1. Dump daft duplication
2. Last century courses
3. Courses too long
4. Tyranny of time & location
5. Crap evaluation
7. It’s the technology stupid
What really struck a chord for me was his idea of Satnav help for learning.
“Achieve more with less to optimise limited budgets and time. The world has changed and we can be reactive and get dumped upon, or take it upon ourselves to reshape our own learning landscape. Fast access to learning needs to be available 24×7 at point of need. This is the norm in the real word and it should be the norm in learning. We need to provide Satnav help for learning journeys, not big, thick, fixed atlases. Flexible responses to your organisation’s needs, not fixed, repeated, timetabled courses. Focus on productivity and promise impact, not happy sheets and course passes. Reduce carbon footprint, reduce travel & meeting costs and above all scale – EMBRACE TECHNOLOGY.”
Unless you’ve been living in a cave for tha last two years, it has been abundantly clear that learning and development HAS to change. The way we work and live has changed. We are constantly having to do more with less; find different and creative ways of delivering (and I don’t mean training here). If we need to know something what do we do? We Google it – we ask a question from our wider networks via Twitter, we share our likes, our opinions, our expertise through blogs and harvest from RSS feed readers. When are we likely to do this? At home, on the train, the bus but rarely at work. Why? Because we’re not allowed to. Or, if we are allowed to – we haven’t got a clue how we could harness this collaborative technology. Perhaps it’s because we don’t really understand their value. It doesn’t help when the media, in order to sell stories, write misleading (and even fabricated) headlines.
After all, do we start banning cars because the idiots behind the wheel are irresponsible? No! We all have to learn to drive safely. We undertake tests to prove we are capable. We know rules and the consequences if we break them.
This analogy brings me nicely back to Donald Clark’s SatNav help for learning. Perhaps we should start thinking about how we can help learners learn and continue to learn and support them in their roles. But before we can do that, we need to learn how to drive this new technology properly ourselves. Until we know what they can do, we will never be able to understand how they can be used for learning and collaboration in the workplace. I think this is where L&D can really become indispensible.
Trainers need to be more than trainers concerned only about single events and tick-box exercises to appease the gods and become learning consultants helping others navigate their own learning journeys. Before they can help others they need to help themselves to reduce their own skills gap, open up their minds and try these tools out for themselves – take control of their own development and experiment. I realised very quickly, if I was to survive in the world of learning I would have to embrace new technology. Ok – I’ve always had more than a little interest in how technology could make my working life easier having moved from manual typewriters, to electronic then to the clunky early PCs (oops – giving my age away there!) but I would never describe myself as a techy geek. I guess this continued interest in technological progress helped and I acknowledge that there may be others who are totally disinterested. But just like it’s now almost essential to be able to drive to widen our employability, it will be essential to learn to use these tools to the same end.
There are plenty of resources available out there. Jane Bozarth’s book ‘Social Media for Trainers‘ is one great resource to start with. Keep visiting for a review as well as some extra tips for using new learning technologies. In the meantime – go on – dip your toe into that water – there are plenty of learning technology lifeguards out there to help you (me included).