Wonderful eLearning

Happy Day by Peter IsmagilovLast week I attended yet another excellent event run by the eLearning Network. I always enjoy spending time in the company of like minded people all with one goal in mind – better quality eLearning. If you weren’t able to make it, then there was an active back channel in Twitter so check out #elnevent to catch up.
First up was Bill Miller of Wonderful Learning. Well, it was certainly a wonderful session and a great way to kick the whole day off which was all about attaining ‘truly effective eLearning’.

Why? Because Bill took us back to considering what is THE most important element of successful eLearning – how our learners feel!

If we consider for just a moment, how many of us are unable to think straight whenever we feel anxiety or stress; how we go blank when taking exams. Bill’s session took us through a highly engaging and entertaining trip through the thinking of Carl Rogers and his setting of the emotional climate; introduced us to the neurobiologist Antonio Damasio and his thoughts on the effect emotions have on our decision-making; and a little insight into recent brain research.

With the introduction of MRI scanning, we’ve been able to find out amazing things about how our brains react to different stimuli. Connie Malamed in her blog The eLearning Coach shared a great piece about Emotions and Learning

Without going into the science bit… you can look that up for yourselves… let’s consider the following-

For some years now, as classroom facilitators we’ve begun to realise how important it is to ‘settle’ our learners so their learning environment is comfortable. We understand about removing barriers that may ‘get in the way’ of their openness to learn. We are what some may call ‘people’ people. We know it’s important to build a trusting relationship between us and our learners and to foster the same amongst them. Becoming increasingly aware of how our own actions will help or hinder has transformed the physical classroom environment into a positive and enjoyable experience.

Why, then, do we often forget this when introducing learning in an ‘e’ environment?

If you imagine that you have been taken out of this familiar, comfortable, setting surrounded by others in the same situation who you can confide in, draw on for support, and where there is someone who can give guidance and advice… then you are plunged into this strange and isolating world of technology, where the only voice seems to be your own, where the tools you have been given are unfamiliar and it seems you are cut off from humanity? How do you feel?

It seems when our learners are thrown into the unknown, the unfamiliar, we remove from them that which helps overcome their feelings of anxiety. If anything, as instructional designers and facilitators of eLearning, we should work even harder to incorporate the research of Carl Rogers, Antonio Damasio and what we are increasingly learning about that little almond shaped part of our limbic system, the amygdala and its influence on our decision-making.

Becoming more self-aware in our design of eLearning – or rather, more aware of our learners’ needs, experiences and emotions, we can design for THEM.

Taking you back to Bill’s session here are some of his thoughts to leave you with:

  • There are more neural pathways to the pre-frontal cortex (the thinking part of our brain) than going back
  • The rational thought processes have been emotionally tagged because they pass through the limbic system (our emotional part of the brain)
  • Emotions need to be at the forefront of learning

The session that followed Bill’s linked superbly by looking at the importance of user interface design from Richard Hyde of Mind Click but more of that another day.

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